Terms of service

Terms of Service

Last updated: [DATE]

Welcome to Lamora ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website at www.lamora.uk (the "Site") and any purchase you make through it. By accessing the Site or placing an order, you agree to these Terms.

1. About us

Lamora is operated by Lamora Ltd, a company registered in England and Wales , with registered office at 7 Goldenwood Close ME5 8XA.

2. Eligibility

You must be at least 18 years old, or have parent/guardian consent, to place an order on our Site.

3. Products

We try to display product colours, materials, and details as accurately as possible, but slight variations may occur due to screen settings or manufacturing. We reserve the right to limit quantities, discontinue products, or correct errors in product descriptions or pricing at any time.

4. Pricing and payment

All prices are listed in GBP (£) and include VAT where applicable, unless stated otherwise. We reserve the right to change prices at any time, though changes won't affect orders already confirmed.

Payment is processed securely at checkout via Shopify's payment system. We accept [list: Apple pay, Google Pay, Visa, Mastercard, PayPal, Shop Pay, etc.]. By providing payment details, you confirm you're authorised to use that payment method.

5. Order acceptance

Your order is an offer to buy. We may accept or decline any order for reasons including stock availability, pricing errors, or suspected fraud. A confirmation email doesn't guarantee acceptance — we'll notify you if we're unable to fulfil your order, and any payment taken will be refunded.

6. Order fulfillment

Products purchased through the Site are fulfilled by third-party partners, including CJ Dropshipping and Tradelle, who manufacture, warehouse, and ship items directly to customers on our behalf. As a result, delivery times may be longer than typical UK retail, items may ship from overseas, and orders with multiple items may arrive in separate shipments. See our Shipping Policy for details.

7. Shipping and delivery

Shipping costs and estimated delivery times are shown at checkout. Delivery dates are estimates, not guarantees. Risk of loss and title for items pass to you once the order is delivered to the carrier.

For full details on international shipping, delays, and costs, see our [Shipping Policy] page.

8. Returns and refunds

Returns and refunds are handled under our Refund Policy, which forms part of these Terms.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

9. Intellectual property

All content on the Site — including logos, text, graphics, images, and design — is owned by or licensed to Lamora Ltd . You may not reproduce, distribute, or use our content without written permission.

10. User conduct

When using the Site, you agree not to:

Use it for any unlawful purpose
Attempt to gain unauthorised access to our systems
Interfere with the Site's functioning (e.g. via malware, scraping, or excessive automated requests)
Submit false or misleading information when placing an order

11. Accounts

If you create an account, you're responsible for keeping your login details confidential and for all activity under your account. Notify us immediately of any unauthorised use.

12. Limitation of liability

To the fullest extent permitted by law, Lamora is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, except where such liability cannot be excluded under UK law (e.g. death or personal injury caused by negligence, or fraud).

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so.

13. Third-party links

Our Site may contain links to third-party websites. We're not responsible for the content, policies, or practices of any third-party sites.

14. Changes to these Terms

We may update these Terms from time to time. Changes take effect once posted on this page. Continued use of the Site after changes means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.